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* If you are retired and receive a pension or registered disabled and unable to work, our finance provider may ask for proof of sufficient income. Credit is subject to status. Terms and conditions apply.
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Mattress Trial: Our 200 Night Comfort Guarantee
We understand that choosing the perfect mattress can sometimes be overwhelming. That's why this mattress has a 200 night 'love it or exchange it' comfort guarantee. If you're not 100% satisfied, we'll exchange it. Click the link to view the full mattress trial policy.
Indulge in the pinnacle of luxurious sleep with the Simba Hybrid Ultra Mattress. This premium mattress combines cutting-edge sleep technology with exceptional craftsmanship, featuring a unique fusion of thirteen advanced layers. Enhanced Aerocoil springs provide unparalleled support and pressure relief, while the cooling Simbatex foam ensures optimal temperature regulation for a consistently comfortable sleep environment. The Ultra's precision-engineered support system adapts to every contour of your body, offering personalised comfort for all sleeping positions. Experience the ultimate in restful slumber with the Simba Hybrid Ultra Mattress, designed for those who demand nothing but the best. Wake up feeling rejuvenated and ready to conquer your day.
Medium to Firm Tension - Good for people who change sleeping position.
W - Width x L - Length x D - Depth
Mattress Maximum User Weight per sleeping side - 114kg (18st)
PLEASE NOTE:
All measurements are approximate and are subject to a tolerance of + or - 2cm.
Image is for illustration purposes only.
Pillows, cushions, throws and bed dressings not included.
Compared to other mattress brands worldwide, Simba Sleep has won the most five-star reviews, a testament of their success.
They proudly hold the distinction of being the first sleep brand in the UK to receive B Corp certification. B Corp certification recognises companies that actively promote social and environmental change through their business operations. They also helped make a plan for the British Retail Consortium to tackle climate change.
Selling quality mattresses, beds, pillows, duvets, and bedding, they aim to help people sleep better all over the world.
Is this mattress suitable for a slatted base?
Yes, this mattress is suitable for a slatted base as long as your slats are in good condition and no further apart than 7.5cm.
What is the depth of this mattress?
This mattress is 34cm deep.
Do I need to turn this mattress?
This is an easy-care mattress, which means you do not need to turn the mattress over, however, you should rotate from head to toe on a regular basis to ensure even use.
How long will this mattress last?
This mattress has a 10 year guarantee.
Does this mattress have an odour?
As with all mattresses, there may be a slight smell when first opened. We liken this to a new car smell, which is non-harmful and will disappear within a few hours.
Made to measure mattresses and divan bases are available – please call 01928 242829.
Our experienced delivery team can take away your old bed or mattress when delivering your new one. Please ensure you have dismantled your old bed prior to delivery.
Simply add this service to your order at checkout.
What products will you remove?
We will remove mattresses, divan beds and bed frames (subject to all beds being dismantled first). Add this convenient service to your order at checkout.
Do I need to dismantle my old bed before collection?
Yes, your old bed must be fully dismantled.
Can I add Removal and Recycle on after placing my order?
You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, simply contact us on 01928 242829 before your order is due for delivery.
Do you recycle the beds and mattresses you collect?
When we remove your old bed or mattress, we ensure that it is disposed of in an environmentally responsible way. All products are sent to The Furniture Recycling Company, the UK's largest and most trusted furniture recyclers.
Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.
How much is delivery?
We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.
How long does delivery take?
Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.
Will I be contacted beforehand to arrange a delivery slot?
Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.
Can I choose my delivery day?
If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.
Read all our Delivery FAQs
We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.
Custom-made products can only be returned if they are faulty.
Please take a look at our Terms & Conditions.
Can I return a mattress I've slept on?
Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.
How long do I have to return an item I've purchased online?
You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.
Do I have to pay for the return?
To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).
Can I return a part or fully assembled item?
Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.
Read all our Returns FAQs
